Vacancy | |
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Job Title | Customer Success- Team Lead (US Region ) |
Gender Preference | Any |
Number Of Vacancy | 1 |
Industry Area | IT/ Software |
Key Skills | Salesforce, KRA, SLAs, freshdesk |
Qualification | Any |
Salary (Per Annum) | As per industry norms |
Work Experience | 6+ Years |
Job Requirement | Extensively good in Salesforce & are doing a team
management role. This will be TL + Customer facing role. No compromise with
Communication skills. Job Responsibility: Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
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Job Location | |
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Job Country | India |
Job State / U.T. | Maharashtra |
Job City | Pune |
Company Profile | |
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Company Name | Our reputed client |
About Company | Our reputed client was established in 15th September, 2008 and is head quartered in Pune (India). It is 8 years old product company, working aggressively on innovative ideas in Enterprise communication Space. They are one of the top ISV partners of Salesforce.com in APAC region. Salesforce.com is a Global leader in On-Demand CRM space. With their offices in Pune and US, they have growing base of 1500+ enterprise customers across the globe. Under dynamic leadership of IITB alumnus, they are on higher growth path. It is a publisher of #1 business texting application on Salesforce & Zoho platforms. They are revered for their great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. |
Contact Details | |
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Contact Person | Jinal Karkada |
Mobile | 9974237872 |
Email ID | jinal@miraclehrs.com |
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