|Job Title||Customer Success- Team Lead (US Region )|
|Number Of Vacancy||1|
|Industry Area||IT/ Software|
|Key Skills||Salesforce, KRA, SLAs, freshdesk|
|Salary (Per Annum)||As per industry norms|
|Work Experience||6+ Years|
Extensively good in Salesforce & are doing a team management role. This will be TL + Customer facing role. No compromise with Communication skills.
Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
|Job State / U.T.||Maharashtra|
|Company Name||Our reputed client|
Our reputed client was established in 15th September, 2008 and is head quartered in Pune (India).
It is 8 years old product company, working aggressively on innovative ideas in Enterprise communication Space. They are one of the top ISV partners of Salesforce.com in APAC region. Salesforce.com is a Global leader in On-Demand CRM space. With their offices in Pune and US, they have growing base of 1500+ enterprise customers across the globe. Under dynamic leadership of IITB alumnus, they are on higher growth path.
It is a publisher of #1 business texting application on Salesforce & Zoho platforms. They are revered for their great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market.
|Contact Person||Jinal Karkada|
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