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Vacancy
Job Title Key Account Management
Gender Preference Male
Number Of Vacancy 01
Industry Area Telcom/ISP
Key Skills Pre Sales,Account Management ,Business development ,B2B sales,Vendor,account management, deal negotiation.
Qualification Bachelor’s degree in Engineering
Salary (Per Annum) As per Industry Norms
Work Experience 9+ years
Job Requirement

The purpose of this job is to act as the account manager for all customers of company and support the position with Head-Business Development.

The position responsibilities include:

 

Ø  Be the primary point of contact for Mid-Level proactive customer stakeholder engagement and escalation contact for all key customer issues

Ø  Deliver revenue growth in line with revenue targets from respective accounts

Ø  Create and maintain updated account plan with mapping of the buying centers & decision makers

Ø  Implement tactical account plan in terms of client mapping and engagement. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Prepare monthly updates for customers on engagement, key developments and action plan

Ø  Forecast and track key account metrics, including revenue, collections and demand forecasts

Ø  Perform customer discovery discussions to understand and document business needs and design and present proposals towards the same. This would include

participating in customer discussions along with technical and project teams

Ø  Work with customer counterparts and legal for closure of agreements

Ø  Timely generation of purchase orders from customers basis agreed rollout plans        

Ø  Provide all supporting documentation to finance for generation of invoices    

Ø  Follow-up on, maintain and improve health on collections timeliness across accounts

Ø  Work closely with project and technical teams to grow business with Customers    

Ø  Follow industry technology trends through self-study and formal training in Transport,small cells, WiFi offload and FTTH domains       

 

Position Requirements:

Bachelor’s degree in Engineering or a related field and/or 9+ years of equivalent experience in B2B sales at a telecom infrastructure vendor or a major telecom operating company in a client facing role.

Ø  Consultative selling and customer questioning techniques in order identify new opportunities, sell within existing accounts and maintain the role of trusted advisor to the customer in Telecom (preferably infrastructure services)

Ø  9+ years of experience in Pre Sales/ Account Management  from a telecom background

Ø  B2B sales experience (Contract values Rs 1 cr +) including complex multi-year deal negotiations. Excellent negotiation skills.

Ø  Effective presentation, analytical, communications and customer relationship skills

Ø  Fluency in commercial analysis including valuing proposals, deals, pricing options, time value of money

Ø  Strong conflict management and objection handling skills

Ø  High level of proficiency with MS Outlook, Word, Excel, PowerPoint

Ø  Ability to articulate highly technical information to a non-technical staff and customer

Ø  Ability to work autonomously on multiple projects and associated management skills are a critical requirement deliverables. Time

Ø  Ability to work in high paced startup culture

Ø  Confident, driven and dynamic leadership skills     

Job Location
Job Country India
Job State / U.T. Maharashtra
Job City Fort Mumbai
Company Profile
Company Name Our Reputed Client
About Company

established company providing Fibre Network services for telecom operators in South Mumbai. The parent company has been existence for decades and has now invested heavily in transitioning their business to the telecom and technology space. Clients & partners include the top telecom operators and equipment vendors in the country.

Contact Details
Contact Person Sonal
Mobile 9998165057
Email ID sonal@miraclehrs.com
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