| Job Requirement |
Position : GM Operation
CTC: Between : 10 – 15 Lacs p.a.
Exp : 10 - 20 Years
Job Location : Mumbai (Nariman Point)
Gender : Male
Qualification : Any Graduate
Key Responsibilities:
The role of operations Manager entails overseeing the operations and management of transportation activities across India. Here’s an outline of their responsibilities:
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Operational Oversight:Supervising and managing day-to-day operations of cargo transportation across branches. This involves coordinating with different branches.
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Team Leadership:Managing and leading a team of supervisors, coordinators, drivers, and support staff within the region. Providing guidance, training, and support to ensure efficient and effective performance.
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Vendor Management: Overlooking the Vendor Management Team and grow the vendor base and focus on improvement in relations with vendors. Handle Escalations from Vendors
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Performance Management : Setting performance metrics, KPIs, and targets for the region and evaluating the performance of teams against these benchmarks. Implementing strategies to improve efficiency, reduce transit times, and minimize errors.
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Risk Management:Identifying potential risks within the transportation process and implementing strategies to mitigate them. This includes developing contingency plans for unexpected events that could impact cargo transport operations.
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Reporting and Analysis:Generating regular reports on key performance indicators, identify trends, inefficiencies, or areas for improvement, and making informed decisions to optimize operations.
Functional skills
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Logistics and Supply Chain Understanding –
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Familiarity with logistics and supply chain management principles.
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Coordinate transportation services effectively within the larger supply chain
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Safety and Compliance –
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Familiarity with safety regulations and protocols related to logistics operations.
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Ability to enforce safety standards and ensure compliance with relevant regulations.
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Operational Management –
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Ability to efficiently oversee day-to-day branch operations, ensuring smooth and effective processes.
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Implement and optimize operational procedures to enhance efficiency.
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Financial Management –
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Strong financial acumen to manage budgets, analyze financial reports, and ensure branch profitability.
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Implement cost-control measures while maintaining high-quality services.
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Regulatory Compliance –
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In-depth knowledge of transportation regulations in India.
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Ensure the branch's compliance with all relevant laws and regulations.
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Equipment Knowledge –
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Knowledge of loading equipment and machinery
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What Equipment needs to be checked and their levels of operational fitness for it to be deemed fit to be loaded.
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Customer Relationship Management –
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Skills in maintaining and enhancing relationships with existing clients.
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Ability to address customer concerns promptly and proactively.
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Vendor Management –
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Negotiation skills to secure favorable contracts with transportation service providers.
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Evaluate vendor performance and ensure service level agreements are met.
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Time and Resource Management –
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Efficiently manage branch schedules and allocate resources optimally.
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Prioritize tasks to ensure timely and effective service delivery.
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Market Analysis and Strategy –
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Analytical skills to assess market trends, competition, and industry developments.
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Develop and implement strategies to position the branch competitively.
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Basic Computer Skills - Proficiency in using basic computer applications for documentation and reporting
External Interfaces :
Internal Interfaces :
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